Contractor Portal

Imagine if …

You felt valued and supported during every step of your contract

What We Offer

Providing every contractor with the best possible contracting experience.

From our first call with you prior to onboarding through to supporting you with getting paid on time, contract extensions, rate reviews, employment verifications, general enquiries and offboarding, the CKI Contractor Care team is highly responsive and ready to support you.

Contact CKI Contractor Care
Contractor Resources

The CKI Contractor Care team has a full suite of Reference Guides available to help support and guide our Contractors.

Onboarding and
Set Up

Our comprehensive guide explains the onboarding process and what we need from you to finalise your engagement.

There is also information on how to 'self-service' your personal details.

Contact our team for a copy.

Instructions for ABN
Contractors

including submitting invoices

These instructions provide valuable information for ABN contractors i.e., independent contractors (sole traders) or incorporated company’s, on how their engagement will work.

Instructions for ABN Contractors for a copy.

Instructions for PAYG
Contractors

CKI manages income tax, superannuation and insurance obligations on behalf of PAYG Contractors.

These instructions provide valuable information on how your engagement will work.

Contact our team for a copy.

Client-specific
Timesheet Systems

CKI's timesheet system is tailored to suit the needs of different clients. These instructions explain how to submit your timesheet.

Client-specific Timesheet Systems for a copy.

Claiming Work-Related
Expenses

Subject to the required approvals CKI can support reimbursement of expenses incurred in carrying out your contract.

Claiming Work-Related Expenses for a copy.

Payroll Calendar

Our payroll calendar is a useful tool that helps contractors understand CKI's pay cycle.

ABN Contractors will additionally benefit from knowing when to submit their invoices.

Payroll Calendar for a copy.

Contractor Benefits

The CKI Contractor Care team is here to help you maximise your benefits!

01

Self-service Contractor Management System

CKI uses a self-service HRIS that allows you to update your personal, bank, tax and super details at any time. You will also easily receive and sign your contract documentation and have ongoing access to all documentation throughout your contract period.  You can also manage your contractor profile via the mobile app which is easily downloaded via the App Store.

02

Discounts and
Savings

CKI PAYG contractors can access discounts and savings form leading retail brands via the HRIS mobile app. You can also choose to use it more holistically with the pay, spend and save options.

04

Salary
Sacrifice

CKI PAYG contractors can benefit from CK's salary sacrifice arrangements. This can include a range of items including superannuation and other items approved by the ATO. EG: laptops, mobile phones, printer, travel memberships and other work-related items. Specific terms and conditions apply. Please contact CKI Contractor Care for more information.

03

Novated
Car Leasing

CKI PAYG contractors with a current contract term of 9+ months can work with CKI Novated Leasing partner for novated car lease arrangements. Car leasing can be a tax effective way to own and run your car. If you are looking to buy a new car or even if you already own your car, you can save money via a novated car lease arrangement. To find out more contact CKI Contractor Care for more information.

05

Health & Wellbeing

We all experience those times when we need that little bit of extra support. CKI has a well-regarded EAP counselling program that it is proud to extend to its contractor network. Support includes:

  • Access to a network of Wellbeing Consultants
  • Choice of mobile phone, F2F or video call counselling
  • Nutrition Support
  • Financial Coaching
  • Legal Referral
  • Specialist Connect Lines

Please contact CKI Contractor Care and simply ask for an introduction, no questions asked!

06

Career and/or Personal Development Coaching

CKI can offer all contractors a 5% discount for coaching and personal development programs. Please contact the CKI Contractor Care team for more information.

07

Role Transition Support

The CKI Recruitment Team works with contractors when their current contract is coming to an end. CKI understands the importance of identifying your next role as soon as possible and will actively work with contractors to identify and introduce them to their next opportunity. Please contact the CKI Contractor Care team for an introduction to the Recruitment Team.

Contractor FAQs

If you have questions about contracting please refer to the following FAQs for more information.

It can be a little overwhelming being a contractor for the first time. The CKI Contractor Care team will support you through every step of your engagement. This starts with the onboarding stage where we set you up with a contract, a contractor profile in CKI HRIS as well as any necessary set up in our client systems. We will walk you through any timesheeting requirements and outline how and when you will be paid. From there, it’s about working directly with your client manager to get underway with your assignment. CKI Contractor Care will be here to answer any questions throughout your contract.

When you are contacted by the CKI Contractor Care team to commence your onboarding we will ask you how you wish to be engaged. Your options are:

  • PAYG (Pay As You Go) Contractor – where CKI will do everything for you, including pay you according to our fortnightly pay cycle deducting tax and super; remitting your superannuation payments to your nominated superannuation fund; covering you for all insurances (workers compensation, public liability and professional indemnity), and paying all statutory costs.

    This option removes any administrative burden and only requires you to complete and submit approved timesheets each week – CKI will do the rest.

    You may also need to consider the test for Personal Services Income and recommend this be discussed with your financial advisor.

  • Company (e.g. Pty Ltd) Contractor – this is where you prefer flexibility and to be in control of running your own company. But this does require you to:

    • Set up a company
    • Register for GST (as required) and manage/submit BAS
    • Hold required professional insurances
    • Hold workers compensation (if required)
    • Submit regular tax invoices to receive payment for services
    • Prepare statutory accounts at year end
    • Manage your own tax remittance and superannuation contributions
  • Independent Contractor (Sole Trader) – this is where you prefer flexibility and want to be in control of your taxes. But this does require you to:

    • Register for GST (if/as required) and manage/submit quarterly BAS
    • Hold required professional insurances
    • Provision for CKI to remit your superannuation contributions to your super fund for all labour hire engagements (as per the ATO rules)
    • Submit regular tax invoices to receive payment for services (less statutory superannuation where applicable)

CKI strongly encourages all contractors refer to the ATO website for information and to seek independent financial advice before finalising their engagement option. We would prefer you took the time you need to choose the correct method for you and your circumstances upfront.

CKI requires all ABN contractors to hold Professional Indemnity and Public Liability insurance. The levels of cover are determined by CKI and its clients. This is between $5m and $10m each. In some circumstances this can be a lower amount, however it will need to be approved by an authorised CKI representative.

Yes you do. A compliant tax invoice must be submitted, CKI will provide an example template in onboarding documentation.

CKI pay cycle frequency is fortnightly for PAYG and ABN/Pty Ltd contractors. For casual PAYG contractors, payroll is weekly.

Superannuation payments are paid quarterly in line with ATO guidelines. They are paid as at the end of each quarter.

Yes, email the CKI Contractor Care team and we will complete an Employment Verification for you, usually within 24 hours.

Discuss and communicate your plans to your client manager and let CKI Payroll team know the dates you will be away so we will not expect timesheets and/or invoices. As a contractor you get to determine your availability to contract, but CKI would expect this would be discussed upfront with your client manager.

You can manage all your personal details via the CKI HRIS (desktop and mobile app). This information will be provided to you during your onboarding.

Discuss with your client manager in the first instance. If you require additional help and support please contact the CKI Contractor Care Team.

Testimonials

Great onboarding and professional and on time with pay!

"I have only good things to say about CKI. Great onboarding and professional and on time with pay. Even if timesheet didn't get approved in time CKI Payroll team still deliver on their promise."

I enjoyed working with CKI!

"I enjoyed working with CKI, they were always available to help and great to communicate"

"None [feedback] just keep smashing it."

"Thank you for your assistance"

"Thank you for your assistance, always grateful and always appreciated. Who do I advertise how good CKI Contractor Care is to me and to many others? Please share this feedback with CKI management as good help, quality and genuine concern is terribly hard to find…thank you for doing the hard and simple things for me (and all of us). "

"You made my journey at CKI smooth."

"Thank you CKI for your support"

"Thank you CKI for your support during this role and especially during the onboarding to CKI as this was my first contract role. "

"In the busyness of contractor life and focusing on the needs and priorities of the customer it’s fantastic to have the support of CKI who care about you and assist you with any contract, admin, HR & payroll requirements. "

"Onboarding to my new role was easy and straightforward with CKI. They are very friendly and service oríented and easy to deal with. "

Locations

Melbourne

Level 3, 480 Collins Street
Melbourne VIC Australia 3000

Brisbane

Level 4, 80 Ann Street
Brisbane QLD Australia 4000

  • P:

Singapore

111 Somerset Road
Singapore 238164

New Zealand

Level 10, 21 Queen Street
Auckland New Zealand 1010

New York

3rd & 4th Floor 57 West 57th Street
Manhattan NY 10019 USA

London

5th Floor 167-169 Great Portland Street
London W1W 5PF

Contact Us
Contact Us
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